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Peppermint
Cloud App
One-Click Deploy
Overview
Peppermint is a cutting-edge, open-source issue management and helpdesk platform designed to rival Jira and Zendesk while remaining cost-effective and highly customizable. Built with the user in mind, Peppermint empowers teams to manage support tickets, customer requests, and projects with efficiency and ease.
Features
- Mailbox Integration: Automatically convert emails into support tickets using SMTP/IMAP for streamlined ticket management.
- Third-Party Integrations: Connect Peppermint to external tools and services through webhooks and integrations with providers like email.
- Analytics and Reporting: Gain insights into ticket performance, customer trends, and team productivity with built-in analytics and reporting tools.
- OIDC Authentication: Securely authenticate users by connecting to your existing identity provider through OIDC.
- Lightweight and Scalable: Designed to run efficiently on low-end hardware while being scalable for larger deployments using Docker and Kubernetes.